Contact us｜聯絡我們

Here to help, 24/7｜24小時線上客服

Need help choosing a bracelet or checking an order? Open the chat window at the bottom right of this website. You can message us without creating an account.

想選一條適合自己的手鍊，或查詢訂單？請點選網站右下角的聊天視窗，無須註冊即可留言。我們提供24小時客服接待。

Find your fit｜協助選款與尺寸

Tell us the product name, your wrist circumference in centimetres, and your delivery country or region. The 8mm, 10mm and 12mm options refer to bead diameter, not wrist size.

請告訴我們商品名稱、手圍（公分）及收貨國家或地區。8mm、10mm及12mm代表珠徑，並非手圍。

Order support｜訂單協助

For an existing order, include your order number and a short description of your question. Please never send card details, passwords or verification codes in chat.

查詢已成立的訂單時，請提供訂單編號與問題說明。請勿在聊天中提供信用卡資料、密碼或驗證碼。

Dispatch & delivery｜出貨與配送

Orders are dispatched within 3–9 days. Delivery time is additional and depends on the destination and carrier. Please confirm destination availability and any delivery charges before payment.

訂單於3–9天內出貨；此為備貨出貨時間，不包含物流運送時間。配送範圍與費用請於付款前確認，如有疑問歡迎先詢問客服。

More ways to connect｜其他聯絡方式

WhatsApp & LINE: coming soon. Please use our website chat while these accounts are being connected.

WhatsApp與LINE帳號待綁定，目前請使用網站右下角的聊天視窗與我們聯絡。